chore: refactor issue templates

.github/ISSUE_TEMPLATE/bug-or-incompatibility.yml

@@ -1,7 +1,21 @@
-name: Behavior Bug or Plugin Incompatibility
+name: "🐛 Bug or Incompatibility"
-description: Report issues with plugin incompatbility or other behavior related issues.
+description: Report issues related to unexpected behavior or vanilla/plugin incompatibility.
-labels: [ "status: needs triage", "type: bug" ]
+type: "Bug"
+labels:
+  - "status: needs triage"
 body:
+  - type: markdown
+    attributes:
+      value: |
+        Before submitting this issue, please ensure the following:
+
+        1. You are using the latest version of Paper, available on our [our downloads page](https://papermc.io/downloads/paper).
+        2. You have searched to confirm there isn’t [an existing open issue](https://github.com/PaperMC/Paper/issues?q=is%3Aissue%20state%3Aopen%20type%3ABug) on this topic.
+        3. Your version of Minecraft is supported by Paper.
+
+        If you're unsure whether you've encountered a bug, feel free to ask in the `#paper-help` channel on our
+        [Discord](https://discord.gg/papermc).
+
   - type: textarea
     attributes:
       label: Expected behavior
@@ -63,15 +77,3 @@ body:
     validations:
       required: false
 
-  - type: markdown
-    attributes:
-      value: |
-        Before submitting this issue, please ensure the following:
-
-        1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
-        2. You searched for and ensured there isn't already an open issue regarding this.
-        3. Your version of Minecraft is supported by Paper.
-
-        If you think you have a bug but are not sure, feel free to ask the `#paper-help` channel of our
-        [Discord](https://discord.gg/papermc).
-

.github/ISSUE_TEMPLATE/config.yml

@@ -1,13 +1,10 @@
 blank_issues_enabled: false
 contact_links:
-  - name: Feature Request
+  - name: "❗Exploits"
-    url: https://github.com/PaperMC/Paper/discussions/new?category=ideas
-    about: Suggest an idea for Paper
-  - name: PaperMC Discord
-    url: https://discord.gg/papermc
-    about: If you are having issues with spark or have other minor issues, come ask us on our Discord server!
-  - name: Exploit Report
     url: https://discord.gg/papermc
     about: |
-      Due to GitHub not currently allowing private issues, exploit reports are currently handled via our Discord.
+      Since GitHub doesn’t currently support private issues, exploit reports are managed through our Discord.
-      To report an exploit, see the #paper-exploit-report channel.
+      To report an exploit, please visit the #paper-exploit-report channel.
+  - name: "🗨 Questions"
+    url: https://discord.gg/papermc
+    about: If you have questions or need help with any minor issues, feel free to ask us on our Discord server!

.github/ISSUE_TEMPLATE/crash-or-stacktrace.yml

@@ -1,7 +1,21 @@
-name: Server crash or Stacktrace
+name: "💥 Crash or Stacktrace"
-description: Report server crashes or scary stacktraces
+description: Report any server crashes or alarming stack traces.
-labels: [ "status: needs triage" ]
+type: "Bug"
+labels:
+  - "status: needs triage"
 body:
+  - type: markdown
+    attributes:
+      value: |
+        Before submitting this issue, please ensure the following:
+
+        1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
+        2. Your version of Minecraft is supported by Paper.
+
+        If your server crash log contains `DO NOT REPORT THIS TO PAPER`, please ask in our
+        [Discord](https://discord.gg/papermc) before opening this issue. These messages are informing you of server
+        lag and providing debug information.
+
   - type: textarea
     attributes:
       label: Stack trace
@@ -62,15 +76,3 @@ body:
         The more information we receive, the quicker and more effective we can be at finding the solution to the issue.
     validations:
       required: false
-
-  - type: markdown
-    attributes:
-      value: |
-        Before submitting this issue, please ensure the following:
-
-        1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
-        2. Your version of Minecraft is supported by Paper.
-
-        If your server crash log contains `DO NOT REPORT THIS TO PAPER`, please ask in our
-        [Discord](https://discord.gg/papermc) before opening this issue. These messages are informing you of server
-        lag and providing debug information.

.github/ISSUE_TEMPLATE/new-feature.yml

@@ -0,0 +1,53 @@
+name: "💡 New Feature"
+description: Propose a new idea for Paper.
+type: "Feature"
+labels:
+  - "status: needs triage"
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for submitting a feature request for Paper! Please be as detailed as possible to help us review and consider your request effectively.
+        Before submitting, please ensure the following:
+
+        1. You are using a supported version of Paper.
+        2. The feature you’re requesting isn’t already included in the version you’re using.
+        3. You’ve searched for and confirmed there isn’t already [an open request](https://github.com/PaperMC/Paper/issues?q=is%3Aissue%20is%3Aopen%20type%3AFeature) for this feature.
+            - If a similar request exists, feel free to add any additional details you think are helpful.
+
+        If you have any questions, feel free to ask in the `#paper-help` or `#paper-dev` channels on our [Discord](https://discord.gg/papermc).
+
+  - type: textarea
+    attributes:
+      label: Is your feature request related to a problem?
+      description: Please provide some context for this request. Why do you want it added?
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Describe the solution you'd like.
+      description: A clear and concise description of what you want.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered.
+      description: List any alternatives you might have tried to get the feature you want.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Other
+      description: Add any other context or screenshots about the feature request below.
+    validations:
+      required: false
+
+  - type: markdown
+    attributes:
+      value: |
+        Before submitting this feature request, please search our issue tracker to ensure your feature has not
+        already been requested.
+

.github/ISSUE_TEMPLATE/performance-problem.yml

@@ -1,7 +1,19 @@
-name: Performance Problem
+name: "🐌 Performance Problem"
-description: Report performance related problems or other areas of concern
+description: Report any performance issues.
-labels: [ "status: needs triage", "type: performance" ]
+type: "Bug"
+labels:
+  - "scope: performance"
+  - "status: needs triage"
 body:
+  - type: markdown
+    attributes:
+      value: |
+        Before submitting this issue, please ensure the following:
+
+        1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
+        2. You searched for and ensured there isn't already [an open issue](https://github.com/PaperMC/Paper/issues?q=is%3Aissue%20state%3Aopen%20type%3ABug) regarding this.
+        3. Your version of Minecraft is supported by Paper.
+
   - type: markdown
     attributes:
       value: |
@@ -10,8 +22,11 @@ body:
 
   - type: input
     attributes:
-      label: Profile link
+      label: Spark Profile
-      description: We ask that all profiles are a link, not a screenshot. Screenshots inhibit our ability to figure out the real cause of the issue.
+      description: |
+        Please provide all profiles as links rather than screenshots. Screenshots limit our ability to investigate the root cause of the issue.
+
+        For more information, see our [profiling documentation](https://docs.papermc.io/paper/profiling).
       placeholder: "Example: https://spark.lucko.me/XsN0hxGfsi"
     validations:
       required: true
@@ -74,11 +89,3 @@ body:
         The more information we receive, the quicker and more effective we can be at finding the solution to the issue.
     validations:
       required: false
-  - type: markdown
-    attributes:
-      value: |
-        Before submitting this issue, please ensure the following:
-
-        1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
-        2. You searched for and ensured there isn't already an open issue regarding this.
-        3. Your version of Minecraft is supported by Paper.