Update issue templates ot use the new GH Types, and add Troubleshooting template (#32484)

Co-authored-by: Matt Jankowski <matt@jankowski.online>

.github/ISSUE_TEMPLATE/1.web_bug_report.yml

@@ -1,6 +1,7 @@
 name: Bug Report (Web Interface)
-description: If you are using Mastodon's web interface and something is not working as expected
-labels: [bug, 'status/to triage', 'area/web interface']
+description: There is a problem using Mastodon's web interface.
+labels: ['status/to triage', 'area/web interface']
+type: Bug
 body:
   - type: markdown
     attributes:
@@ -47,8 +48,8 @@ body:
     attributes:
       label: Mastodon version
       description: |
-        This is displayed at the bottom of the About page, eg. `v4.1.2+nightly-20230627`
-      placeholder: v4.1.2
+        This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
+      placeholder: v4.3.0
     validations:
       required: true
   - type: input
@@ -56,7 +57,7 @@ body:
       label: Browser name and version
       description: |
         What browser are you using when getting this bug? Please specify the version as well.
-      placeholder: Firefox 105.0.3
+      placeholder: Firefox 131.0.0
     validations:
       required: true
   - type: input
@@ -64,7 +65,7 @@ body:
       label: Operating system
       description: |
         What OS are you running? Please specify the version as well.
-      placeholder: macOS 13.4.1
+      placeholder: macOS 15.0.1
     validations:
       required: true
   - type: textarea

.github/ISSUE_TEMPLATE/2.server_bug_report.yml

@@ -1,7 +1,8 @@
 name: Bug Report (server / API)
 description: |
-  If something is not working as expected, but is not from using the web interface.
-labels: [bug, 'status/to triage']
+  There is a problem with the HTTP server, REST API, ActivityPub interaction, etc.
+labels: ['status/to triage']
+type: 'Bug'
 body:
   - type: markdown
     attributes:
@@ -48,8 +49,8 @@ body:
     attributes:
       label: Mastodon version
       description: |
-        This is displayed at the bottom of the About page, eg. `v4.1.2+nightly-20230627`
-      placeholder: v4.1.2
+        This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
+      placeholder: v4.3.0
     validations:
       required: false
   - type: textarea
@@ -59,7 +60,7 @@ body:
         Any additional technical details you may have, like logs or error traces
       value: |
         If this is happening on your own Mastodon server, please fill out those:
-        - Ruby version: (from `ruby --version`, eg. v3.1.2)
-        - Node.js version: (from `node --version`, eg. v18.16.0)
+        - Ruby version: (from `ruby --version`, eg. v3.3.5)
+        - Node.js version: (from `node --version`, eg. v20.18.0)
     validations:
       required: false

.github/ISSUE_TEMPLATE/3.troubleshooting.yml

@@ -0,0 +1,74 @@
+name: Deployment troubleshooting
+description: |
+  You are a server administrator and you are encountering a technical issue during installation, upgrade or operations of Mastodon.
+labels: ['status/to triage']
+type: 'Troubleshooting'
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Make sure that you are submitting a new bug that was not previously reported or already fixed.
+
+        Please use a concise and distinct title for the issue.
+  - type: textarea
+    attributes:
+      label: Steps to reproduce the problem
+      description: What were you trying to do?
+      value: |
+        1.
+        2.
+        3.
+        ...
+    validations:
+      required: true
+  - type: input
+    attributes:
+      label: Expected behaviour
+      description: What should have happened?
+    validations:
+      required: true
+  - type: input
+    attributes:
+      label: Actual behaviour
+      description: What happened?
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: Detailed description
+    validations:
+      required: false
+  - type: input
+    attributes:
+      label: Mastodon instance
+      description: The address of the Mastodon instance where you experienced the issue
+      placeholder: mastodon.social
+    validations:
+      required: true
+  - type: input
+    attributes:
+      label: Mastodon version
+      description: |
+        This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
+      placeholder: v4.3.0
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Environment
+      description: |
+        Details about your environment, like how Mastodon is deployed, if containers are used, version numbers, etc.
+      value: |
+        Please at least include those informations:
+        - Operating system: (eg. Ubuntu 22.04)
+        - Ruby version: (from `ruby --version`, eg. v3.3.5)
+        - Node.js version: (from `node --version`, eg. v20.18.0)
+    validations:
+      required: false
+  - type: textarea
+    attributes:
+      label: Technical details
+      description: |
+        Any additional technical details you may have, like logs or error traces
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/4.feature_request.yml

@@ -1,6 +1,6 @@
 name: Feature Request
 description: I have a suggestion
-labels: [suggestion]
+type: Suggestion
 body:
   - type: markdown
     attributes: