name: Question
description: Get help with errors or general questions
title: "[QUESTION]"
labels: ["question"]

body:
  - type: markdown
    attributes:
      value: |
        Hey there, you have a question? We are happy to answer. Please make sure no similar question was opened already.

        To make it easier for us to help you, please read this [article](https://git.io/JURJO).

        Please mind that there is also a users' [Telegram group](https://t.me/pythontelegrambotgroup) for questions about the library. Questions asked there might be answered quicker than here. Moreover, [GitHub Discussions](https://git.io/JG3rk) offer a slightly better format to discuss usage questions.

  - type: textarea
    id: issue-faced
    attributes:
      label: "Issue I am facing"
      description: "Please describe the issue here in as much detail as possible"
    validations:
      required: true
      
  - type: textarea
    id: traceback
    attributes:
      label: "Traceback to the issue"
      description: "If you are facing a specific error message, please paste the traceback here. This will be automatically formatted into python code, so no need for backticks."
      placeholder: |
        Traceback (most recent call last):
          File "/home/bot.py", line 1, in main
            foo = bar()
          ...
        telegram.error.BadRequest: Traceback not found
      render: python
        
  - type: textarea
    id: related-code
    attributes:
      label: "Related part of your code"
      description: "This will be automatically formatted into code (python), so no need for backticks."
      placeholder: |
        logging.basicConfig(
            format="%(asctime)s - %(name)s - %(levelname)s - %(message)s", level=logging.INFO
        )

        logger = logging.getLogger(__name__)
      render: python

  - type: markdown
    attributes:
      value: "### Configuration"

  - type: input
    id: operating-system
    attributes:
      label: Operating System
    validations: 
      required: true
      
  - type: textarea
    id: versions
    attributes:
      label: Version of Python, python-telegram-bot & dependencies
      description: Paste the output of `$ python -m telegram` here. This will be automatically formatted into code, so no need for backticks.
      render: shell
    validations: 
      required: true