This Privacy Policy sets out how we, Telegram Messenger Inc. (“Telegram”), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based messaging services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Telegram, and ‘you’ refers to you, the user of the Services.
-Telegram has two fundamental principles when it comes to collecting and processing private data:
-This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at https://telegram.org/tos. This Privacy Policy should therefore be read in conjunction with those terms.
-This Privacy Policy explains the following:
-If you live in a country in the European Economic Area (EEA), the Services are provided by Telegram, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use our Services. However, as Telegram is located outside the EEA, we have designated a third party, European Data Protection Office (EDPO), as our representative pursuant to Article 27 of the GDPR. You can direct to EDPO any of your GDPR-related queries:
-We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.
-Telegram is a communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a Telegram account.
-To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Telegram are always public. We don't want to know your real name, gender, age or what you like.
-We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name 'Johnny Depp' while appearing as 'Mom' to you and as 'Boss' to her underlings at work (or the other way around, depending on how these relationships are structured).
-You can add your birthday (with or without the year) to your Telegram profile if you wish to do so. You can granularly choose which users are able to see it on your profile (by default, your Contacts), and they will be shown a reminder on the day. We may use data about your age to determine your eligibility for accessing age-specific content.
-Telegram Business subscribers can add a fixed location and a list of opening hours to their profile, to help clients identify and engage with their business more efficiently on Telegram. If you choose to add it to your profile, this information is always public.
-When you enable 2-step-verification for your account or store documents using the Telegram Passport feature, you can opt to set up a password recovery email. This address will only be used to send you a password recovery code if you forget it. That's right: no marketing or “we miss you” bullshit.
-From September 2022, we may ask some users to provide an email address to receive login codes via email instead of SMS (with an option to use 'Sign in With Google' / 'Sign in with Apple'). In this case, we will receive an email address which will be stored separately from the recovery email, and will only be used to send you authentication codes when you log in to your account. The login email address will be stored until it is changed or the account is deleted.
-Telegram is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.
-Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. We do not store your secret chats on our servers. We also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the cloud — you can only access those messages from the device they were sent to or from.
-When you send photos, videos or files via secret chats, before being uploaded, each item is encrypted with a separate key, not known to the server. This key and the file’s location are then encrypted again, this time with the secret chat’s key — and sent to your recipient. They can then download and decipher the file. This means that the file is technically on one of Telegram’s servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. We don’t know what this random data stands for and we have no idea which particular chat it belongs to. We periodically purge this random data from our servers to save disk space.
-In addition to private messages, Telegram also supports public channels and public groups. All public chats are cloud chats (see section 3.3.1 above). Like everything on Telegram, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.
-Telegram uses phone numbers as unique identifiers so that it is easy for you to switch from SMS and other messaging apps and retain your social graph. We ask your permission before syncing your contacts.
-We store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Telegram and to properly display names in notifications. We only need the number and name (first and last) for this to work and store no other data about your contacts.
-Our automatic algorithms can also use anonymized sets of phone numbers to calculate the approximate number of potential contacts an unregistered phone number may have on Telegram. When you open the 'Invite friends' interface, we display the resulting statistics next to your contacts to give you an idea of who could benefit most from joining Telegram.
-You can always stop syncing contacts or delete them from our servers in Settings > Privacy & Security > Data Settings.
---If you are using Android, Telegram will ask you for permission to access your phone call logs (READ_CALL_LOG). If you grant this permission, Telegram will be able verify your account by transmitting a phone call instead of asking you to enter a code. Telegram uses this permission only to confirm receipt of the confirmation call by verifying the number in the call log.
-
If you share a location in a chat, this location data is treated like other messages in cloud or secret chats respectively.
-If you share your Live Location in any chat or turn on ’Make Myself Visible’ in People Nearby, Telegram will use your data to display your location to those users with whom you are sharing it, even when the app is closed – for as long as you keep these optional features activated.
-The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our Services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser, however, if you do disable these cookies you will not be able to log in to Telegram Web.
-If you signed up for Telegram from the UK or the EEA, your data is stored in data centers in the Netherlands. These are third-party provided data centers in which Telegram rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by Telegram. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Telegram engineers or physical intruders cannot get access.
-Your messages, media and files from secret chats (see section 3.3.2 above), as well as the contents of your calls and the data you store in your Telegram Passport are processed only on your device and on the device of your recipient. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While Telegram servers will handle this end-to-end encrypted data to deliver it to the recipient – or store it in the case of Telegram Passport data, we have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don’t have.
-Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.
-Telegram is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.
-Telegram supports massive communities which we have to police against abuse and Terms of Service violations. Telegram also has more than 900 million users which makes it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and Telegram apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.
-To prevent phishing, spam and other kinds of abuse and violations of Telegram’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently. You can send an appeal using @Spambot. In case of more serious violations, your account may be banned. We may also use automated algorithms to analyze messages in cloud chats to stop spam and phishing.
-We may also store some aggregated metadata to create Telegram features (see section 5.5 below) that work across all your devices.
-We may use some aggregated data about how you use Telegram to build useful features. For example, when you open the Search menu, Telegram displays the people you are more likely to message in a box at the top of the screen. To do this, we calculate a rating that shows which people you message frequently. A similar rating is calculated for inline bots so that the app can suggest the bots you are most likely to use in the attachment menu (or when you start a new message with “@”). To turn this feature off and delete the relevant data, go to Settings > Privacy & Security > Data Settings and disable “Suggest Frequent Contacts”.
-Unlike other services, we don't use your data for ad targeting or other commercial purposes. Telegram only stores the information it needs to function as a secure and feature-rich cloud service.
-Telegram offers a tool for advertisers to promote their messages in public one-to-many channels, but these sponsored messages are based solely on the topic of the public channels in which they are shown. No user data is mined or analyzed to display ads or sponsored messages.
-Telegram has an API that allows third-party developers to create bots. Bots are apps that look like special Telegram users: you can talk to them from your chat list, add them to groups or use a special “inline” interface to access their features. By performing any of these actions, you will be sending some of your data to the respective third-party bot developers.
-You can send data to bot developers when you interact with their bots in one of these ways:
-In any of the above cases, the developers of an automated user (bot) can get your public account data (see section 3.1 above): your screen name, username and profile picture(s).
-Bots can also receive the following data when you interact with them.
-Other than our own bots, no other bots or third-party bot developers are affiliated with Telegram. They are completely independent from us. They should ask you for your permission before they access your data or you make it available to them.
-Telegram Business subscribers can connect third-party bots to their Telegram account, to help them automatically process and respond to messages from users.
-Telegram users have been able to communicate with bots, including bots run by businesses, since 2015. With the introduction of Telegram Business, users can also seamlessly interface with bots in private chats with Telegram Business users who have connected a chatbot to their account.
-If you message a Business user who connected a chatbot to their account, depending on their settings, you may be effectively communicating with a bot, and it will receive basic data about you as detailed in section 6.3 above.
-If you connect a third-party bot to your account via Telegram Business, the bot will have access to basic information about your account (see section 6.3 above), and will be able to message you privately. Additionally, the bot will have access to all messages, media and files contained in the private chats you allow it to manage. Lastly, if you grant it permission to do so (and only in the private chats you assigned to it), the bot will be able to send messages and perform other actions on your behalf.
-You can alter or revoke the bot’s permissions, including the list of chats it can access, at any time from Settings > Telegram Business > Chatbots on official Telegram clients.
-The Payment Platform for Bots is available to users as of Telegram 4.0. Telegram does not process payments from users and instead relies on different payment providers around the world. It is the payment providers that handle and store your credit card details. Neither Telegram nor the merchants on the platform (bot developers) have access to this information. Although we work with payment providers they are completely independent from Telegram. Please study their relevant privacy policies before making your data available to them.
-When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider's server. Your credit card information never reaches Telegram's servers. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider gives Telegram a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.
-When you enter shipping information in the process of placing an order, we send it directly to the merchant bot developer. We can store your shipping information for you if you choose to save it for future purchases. We will delete this information immediately if you ask us to.
-You can clear all payment information associated with your account at any time by going to Telegram Settings > Privacy & Security > Data Settings and selecting ‘Clear Payment & Shipping Info’. If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.
-Due to the fact that Telegram doesn't store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the bot developers, payment providers, and banks that participated in the exchange.
-Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EEA. Note that by entering into the Terms of Service and choosing to communicate with such other users of Telegram, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk. However, note that if you chat with others and share data with them, they become capable of sharing such data further with third parties without your knowledge or consent, and Telegram has no way to prevent this.
-To provide, improve and support our Services, we may share your personal data with: (1) our parent company, Telegram Group Inc, located in the British Virgin Islands, (2) Telegraph Inc., a group member also located in the BVI; and (3) Telegram FZ-LLC, a group member located in Dubai. We will implement appropriate safeguards to protect the security and integrity of that personal data. This will take the form of standard contract clauses approved by the European Commission in an agreement between us and our relevant group companies. If you would like more information regarding these clauses, please contact our EEA representative using the details in section 1.4 above.
-If Telegram receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened. When it does, we will include it in a semiannual transparency report published at: https://t.me/transparency.
-Users can choose to translate a specific text message into a different language by tapping “Translate” in the action menu of the message (to enable this option, a user should first turn on Translation services in the Settings > Languages section of the Telegram application). Telegram Premium users can also optionally enable automatic live translation on any chat, group or channel.
-Since Telegram may rely on a third-party, Google LLC, subsidiary of Alphabet Inc, for automatic translation of messages, the text of any message or set of messages that users choose to translate may be shared with Google in order to obtain their translated versions. Google will only access the data to provide a translation and will not use it for any other Google products, services, or advertising.
-Some users can choose to convert a voice or video message to text by tapping on the Voice-to-Text icon (“->A”) displayed on eligible messages (to be able to use this option, users should subscribe to Telegram Premium in the Settings > Telegram Premium section of the Telegram application).
-Since Telegram may rely on a third party, Google LLC, subsidiary of Alphabet Inc, for voice-to-text conversion, the audio data of voice and video messages that users choose to convert to text may be shared with Google in order to obtain their transcribed versions. Only audio data may be shared for this purpose (no other data, such as the user's IP address or any information about their account is shared). According to the agreement between Telegram and Google, Telegram will pay for the transcriptions on behalf of its users and Google will only access the audio data to provide a transcribed version – it will not log audio data or transcripts, and will not use the data for any other Google products, services, or advertising.
-Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) request a copy of all your personal data that we store and to transmit that copy to another data controller; (2) delete (see section 10 below) or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.
-If you wish to exercise any of these rights, kindly use the contact details in section 12 below.
-You can control how your data is used (e.g., delete synced contacts) in Settings > Privacy & Security > Data Settings (using one of our mobile apps).
-Sadly, if you're not OK with Telegram's modest minimum requirements, it won't be possible for us to provide you with our Services. You can delete your Telegram account by proceeding to the deactivation page.
-If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Telegram cloud. This action must be confirmed via your Telegram account and cannot be undone.
-Messages in Secret Chats can be ordered to self-destruct. As soon as such a message is read (2 checks appear), the countdown starts. When the timer expires, both devices participating in a secret chat are instructed to delete the message (photo, video, etc.). Media with short timers (less than a minute) are shown with blurred previews. The timer is triggered when they are viewed.
-By default, if you stop using Telegram and do not come online for at least 6 months, your account will be deleted along with all messages, media, contacts and every other piece of data you store in the Telegram cloud. You can go to Settings to change the exact period after which your inactive account will self-destruct.
-We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page www.telegram.org/privacy. Please check our website frequently to see any updates or changes to our Privacy Policy, a summary of which we will set out below.
-March 25, 2019
-March 24, 2021
-October 26, 2021
-June 19, 2022
-September 8, 2022
-February 3, 2022
-April 24, 2023
-March 31, 2024
-Important changes made to this Privacy Policy will be notified to you via Telegram.
-If you have any questions please feel free to explore our FAQ or contact Telegram's Volunteer Support in-app via Settings > Ask a Question.
-If you live in the EU and would like to submit a GDPR-related request, please see here.
-Telegram is an open source project. You can find more information on our:
-By signing up for Telegram, you accept our Privacy Policy and agree not to:
-We reserve the right to update these Terms of Service later.
---Citizens of EU countries and the United Kingdom must be at least 18 years old to sign up.
-
If you access certain optional features and services on the Telegram platform, you will be additionally bound by their specific terms – such as the Terms of Service for Telegram Premium, Telegram Business, Bot Users, Mini App Users, Revenue Sharing with Content Creators, Telegram API Developers and Bot Developers.
-Telegram is a free application that provides a wide range of services, including unlimited cloud storage, 2 GB file uploads, audio and video calls, group chats up to 200,000 members, support for multiple devices, and more, free of charge. Some additional services, such as Telegram Premium, may be available for purchase in certain countries – offering an even more powerful messaging experience and a chance to support the continuing development of the Telegram platform.
-Telegram Premium is a subscription membership that unlocks exclusive features and improved functionality. By purchasing Telegram Premium, you agree that you are authorizing recurring monthly or yearly payments, which will be made to Telegram using the payment method you selected until the subscription is canceled by you or Telegram.
---Telegram uses third-party payment processors to securely facilitate purchases of Telegram Premium.
-
You can manage your Telegram Premium subscription by accessing the Telegram Premium section in the Settings of your Telegram account. If your payment method is declined, you must provide new payment information or your Telegram Premium subscription will be canceled. If you provide new payment information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.
-Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates to payments in various currencies. This is outside of Telegram’s control.
-You can cancel Telegram Premium any time. To cancel your subscription, follow the instructions in the Telegram Premium section in the Settings of your Telegram account. If you purchased Telegram Premium using your Apple ID, you can cancel your subscription through your device's Account Settings or in the Manage Subscriptions section of the Apple App Store. If you purchased Telegram Premium using Google Play, you can cancel your subscriptions by visiting the Subscriptions section of Google Play.
-Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund or credit for any remaining days in your current billing period. At the end of your subscription you will lose access to all features associated with Telegram Premium.
---Deleting your Telegram account or removing the Telegram application from your device does not cancel your subscription.
-
If you obtain a Telegram Premium subscription via a third party (e.g. Google Play, Apple App Store), your purchase may be further subject to the third party's terms as agreed between you and the third party. For paid services obtained via a third party, your billing relationship will be directly with the applicable third party.
-By issuing a chargeback or refund request for Premium subscriptions paid for through a third party, you agree to allow Telegram to release necessary data to that third party regarding your account status and Telegram Premium purchases.
-Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services. In such instances, you might lose the benefits of Telegram Premium and we will not compensate you for this loss.
-Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
-You are responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of Telegram.
-Generally, all charges for purchases are nonrefundable. It is not possible to get a “partial refund” or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
-While we do not anticipate frequent changes to the price of Telegram Premium, we reserve the right to change both these terms and the fees in effect on renewal of your subscription, to reflect factors such as changes to our business, different product offerings, or new economic conditions.
-We will give you no less than 30 days' advance notice of any material changes via a message to your Telegram account and you will have the opportunity to cancel your subscription before the new fee comes into effect. Any correspondence from the Telegram Team about a user’s Premium account will be sent via verified service accounts in the Telegram app.
---Messages from Telegram about your Premium account will contain relevant information about your subscription or payment status – not special offers or promotions.
-
The services included in the Telegram Premium subscription (“Premium Services”) are listed in the Premium Section. From time to time, we may add new items into the Premium Services, including limited-time or promotional access to additional paid features and subscriptions, such as Telegram Business. In such cases, your access to those features is further subject to their specific Terms of Service.
-We may also remove some of the existing Premium Services if we are no longer able to provide them for legal or technical reasons. In addition, some Premium Services may become free of charge for all Telegram users in the future or be offered as a separate membership tier.
-Telegram strives to make its services available for all users all the time, but occasional technical issues may occur, temporarily preventing us from delivering services, including Premium Services, to our users. Telegram will not compensate you for any direct or indirect loss resulting from our temporary inability to provide any free or paid services.
-Premium Services are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps made by Telegram or by third parties may not offer all Premium Services immediately after they are launched or at all.
-Some Premium Services may require the latest version of the Telegram application to be installed on your device. In some cases, users you interact with may also need to have the latest version of the Telegram application installed on their devices in order to be able to view the content you share with them by the use of Premium Services. For example, exclusive stickers available only to the Telegram Premium subscribers or documents larger than 2 GB may be correctly viewed only by users with an up-to-date version of Telegram.
-In general, users you interact with will not have to purchase a Telegram Premium subscription in order to view the content you share with them by the use of Premium Services.
-Premium Services include the optional ability to request the conversion of any video and voice message on Telegram to text. Additionally, the services include optional live translation for any chat, group or channel.
-These technologies are still evolving and there is no guarantee that every message you attempt to either transcribe or translate will be processed correctly, or at all. The accuracy and availability of these technologies depend on a third party (Google LLC, subsidiary of Alphabet Inc.), and we can not guarantee that they will always be accurate and available.
---Read more about the privacy of this data in our Privacy Policy
-
Premium Services include increased download speed of media and documents on Telegram. This increase is allowed by the removal of all relevant speed limits on Telegram’s side. However, your actual download speed will also depend on external factors such as your hardware, your internet provider and certain intermediary connectivity providers. Therefore, there is no guarantee that enabling Premium Services will always affect the speed with which you download documents and media on Telegram.
-In certain countries Telegram shows sponsored messages in one-to-many channels that have over 1000 subscribers. The subscribers of Telegram Premium won't see such sponsored messages displayed by Telegram. However, channels on Telegram are managed by other users, their administrators, who may publish their own content featuring third-party promotions or sponsorships. These ads are not part of the Telegram advertisement platform and subscribers of Telegram Premium may still see them.
-Premium Services provide users with a number of “boosts” which they can assign to channels to contribute to increasing the level of these channels, with each level unlocking or extending certain features for the channel.
-A purchased Telegram Premium subscription provides 4 boosts. Gifted subscriptions provide 1 boost to the gift recipient and 3 boosts to the gifter. Telegram Premium subscriptions distributed via giveaways in channels do not provide boosts to the accounts that activate them and instead boost the channel which organized the giveaway.
-Leveling requirements, unlockable features and earned boosts may be altered or removed at any time.
-Channel admins can organize giveaways at their expense, purchasing a number of premium subscriptions to be distributed among present or future subscribers and immediately gain 4 boosts per purchased subscription. The boosts received by the channel can’t be reassigned to another channel, they are activated the moment the giveaway is first launched and remain active for the purchased duration of the subscriptions distributed in the giveaway.
-Telegram selects winners based on the criteria that channel administrators choose when setting up the giveaway. The results are final and cannot be altered or reversed. In the rare chance that a technical issue results in an unintended outcome, Telegram will attempt to rectify the situation but makes no guarantees to the organizers of a giveaway or its participants.
-Winners of a giveaway will receive a shareable link that contains a unique gift code which confirms that they won and activates a Telegram Premium subscription, but does not provide any boosts for the user account that activated it.
-Giveaways are available for purchase on Telegram’s store apps, direct and web versions and on Fragment. Prices may vary between each option. All purchases are nonrefundable. If there are not enough eligible participants to distribute all the prizes, the channel admins will receive all the undistributed premium activation links, to be used at the admins’ discretion. Undistributed prizes cannot be “rolled over” into other giveaways.
-Admins who sponsored a giveaway are not entitled to a refund if they lose access to their channel. Reasons for losing access include but are not limited to being demoted, banned, transferring ownership, and the channel being deleted by its owner or restricted by Telegram due to violations of these Terms of Service or the terms of app stores.
-Channels that mislead users into joining by means of giveaways that are later refunded with a third party (e.g., a bank) may be terminated or assigned a scam label and removed from Telegram search. Subscribers gained as a result of such actions may be removed from the channel sponsoring the giveaway, all channels listed in the selection criteria and other associated channels at our sole discretion.
-Certain countries or jurisdictions may impose regulatory constraints on giveaways. If you run a giveaway, you are solely responsible for complying with applicable law. You explicitly acknowledge that Telegram is not liable in the event of sanctions, fees, and any form of legal or administrative action incurred as a result of or in relation to your use of the “Giveaway” feature provided by Telegram.
-Channel admins can use the Giveaway feature to announce arbitrary prizes in addition to premium subscriptions. Should they choose to do so, they are solely responsible for delivering said prizes to giveaway winners. Telegram will not be liable if any disputes arise in relation to the prizes, their delivery or lack thereof.
-Telegram Bots (“Bots”) are applications that run entirely within Telegram apps and integrate seamlessly with their interfaces. Unless otherwise specified, all bots are owned and operated by third-party Service Providers (“SP”), and users can engage with them to access services or purchase goods directly from such Service Providers using Telegram apps.
-These Terms govern your usage of the Telegram Bot Feature (“TBF”) provided by Telegram Messenger Inc. (“Telegram”) and constitute a legally binding agreement between you and Telegram. For the purposes of these terms, ‘we’, ‘us’ and ‘our’ refers to Telegram, and ‘you’ refers to you, the user of the TBF. For clarity, these terms govern your usage of TBF as a user engaging with them through Telegram apps – if you are a SP looking to publish bots on Telegram, you are further subject to our Terms of Service for Bot Developers.
-When you interact with a Telegram Bot (“Bot”), you may be further subject to its SP terms as agreed between you and the SP. Such terms are to be considered in addition to this document.
-By using the TBF, you agree that you have read in full, understood and accepted to be legally bound by the terms contained herein, in addition to Telegram’s Terms of Service, Telegram’s Privacy Policy and the respective Terms of Service of each Bot you access, if any. All of the aforementioned terms may be amended from time to time without notice. Should you decide to purchase goods through a Bot, you may further be subject to the Terms of Service of the provider that will process your payment, as agreed between you and the payment provider. Lastly, should you decide to access a Mini App on Telegram, you will be further subject to our Terms of Service for Mini Apps.
-For clarity, your continued access to and use of TBF shall constitute your acceptance of these Terms and all other terms that are incorporated herein, including any updates or modifications to them from time to time.
-All products and services offered via TBF are offered and managed by third-party SP. These SP are also responsible for any continued operation and maintenance for their bots on the Telegram platform. We are not affiliated with any of these SP, and they operate independently of Telegram. By using TBF on the Telegram platform, you acknowledge and agree that:
-The individual SP that operate Bots are solely responsible for the content, products, goods, or services made available to you directly via their respective Bot – including but not limited to quality, performance and availability. You should contact the respective SP directly with any queries, and any disputes shall be resolved directly with the respective SP.
-Cancellations or refunds for purchases from SP via TBF are subject to the applicable terms of the specific SP from which the purchase was made. Telegram has no role in processing payments and governing refund or cancellation charges. Any disputes must be resolved by contacting the SP directly, who is responsible for resolving the dispute.
-The SP may, at their discretion, cease all operations on Telegram and discontinue their Bot at any time. In the event that you can no longer access a Bot or some of their features for any reason, Telegram will not be liable for any expenses, losses or damages you may incur. Plausible reasons include but are not limited to:
-For clarity, regardless of circumstances, should you lose access to accumulated tokens, funds, prizes, progression, media, files, valuable data, code, chats, management tools or any other service, asset or utility provided by SP through a Bot or Mini App for your benefit, Telegram will not be liable and will not compensate you for this loss.
-Telegram does not process payments. Instead, payments are processed by third-party payment providers, which are chosen by the SP for their Bot, at the SP’s sole discretion, from the list of available payment providers.
-Telegram does not store your credit card details for purchases made via TBF. Such data is handled solely by third-party payment providers. See our Privacy Policy for more details.
-Payments conducted or initiated through a Bot are processed by a third-party payment provider, as agreed between you, the SP and the payment provider, which at times may coincide.
-Telegram does not handle, manage, oversee, verify or provide any sort of warranty over such transactions. Consequently, any disputes, claims, losses, misunderstandings, technical errors, or issues of any kind (both accidental and allegedly intentional) related to payments or transactions must be directed towards the respective payment provider or SP. Telegram bears no responsibility whatsoever and will not be a party to any payment-related disputes or discussions, nor is it liable for any losses or damages the parties involved may incur.
-The data Bots can access when you interact with them is listed in detail in the Telegram Privacy Policy, see 6.3. What Data Bots Receive.
-By utilizing the TBF, you expressly agree that you have read and understood our Privacy Policy. Further, you agree not to hold us liable for any mismanagement, misuse, or mishandling of the data SP receive in connection with your use of their Bots, under any circumstances.
-You may also choose to provide certain data to a Bot, including but not limited to your phone number, text, media or locations in order to facilitate the service offered by its SP, or for any other reason as determined solely by you. By providing this data to the Bot, you are in turn providing it to the SP, which is responsible for handling and storing any data provided to it.
-Any processing or collection of data by the SP via TBF is subject to any applicable terms between you and the SP. Any data that is shared with Telegram itself is governed by the Telegram Privacy Policy. Accordingly, you agree not to hold Telegram liable should the SP mismanage, misuse, or mishandle the data you provide to it, under any circumstances.
-Telegram Business subscribers can connect Bots to their Telegram account, to help them automatically process and respond to messages from user users. Section 6.5. Telegram Business Chatbots of the Telegram Privacy Policy details how these bots operate and what data they can access, should you choose to connect one to your account.
-Bots that support integration with your account via Telegram Business are not different from other Bots made available to you via TBF – they are owned, operated and maintained by independent third-parties. Telegram takes every precaution to protect your private data, including mandating that developers follow strict Terms of Service which help regulate how they represent their services to you and handle your data. However, some SP may be negligent or malicious, and Telegram cannot guarantee that they will always operate in good faith, or exactly as you would expect, including but not limited to their Telegram Business offerings, if applicable.
-By connecting a Bot to your account through Telegram Business, you agree to indemnify us and hold us harmless from any claims, fees, and damages that may arise from or in connection with unexpected, harmful, or otherwise undesirable actions taken by the Bot you chose or the SP operating it.
-Certain limits and guidelines are imposed on Bot developers (SP) to help ensure best practices regarding privacy, security, and the safekeeping of your private data. However, Telegram cannot guarantee that all SP will comply with these guidelines at all times. In the event that a Bot is found to be in violation of our Terms of Service for Bot Developers, Telegram retains the right to terminate the Bot from the Telegram platform.
-To the maximum extent permitted under applicable law, TBF is offered to you on an “as is” and “as available” basis, and you agree to waive, and we categorically disclaim, any and all other warranties of any kind, whether express or implied, regardless of nature, including, without limitation, warranties of merchantability, fitness for a particular purpose, title or non-infringement warranties that arise from course of performance, course of dealing or usage in trade.
-Without limiting the foregoing, we do not represent or warrant: (a) that TBF, its contents and all goods or services provided therein are reliable, accurate, up to date, truthful, complete, functional, error-free, free of malware and any other harmful or otherwise unwanted elements; or (b) that the goods and services you have purchased and will receive directly from the SP will remain available, functional, performant, relevant or maintain any value or quality.
-You further acknowledge and agree that matters, issues, complaints and disputes pertaining to warranty, guarantee, quality and service shall be resolved in accordance with the terms set forth by the SP, and you consent to manage such concerns and disputes directly with the SP, without involving Telegram in any capacity.
-Since goods and services are provided by the respective SP, you recognize and agree that we shall have no obligation, liability or responsibility to you concerning the goods and services, their quality, functionality, performance, value or general availability.
-You further understand and agree that we will not be liable for any damages or losses due to or relating to:
-You acknowledge and agree that these Terms govern the relationship between you and us. Any and all agreements, dealings, transactions, or any other form of engagement you may have with Service Providers are solely between you and the respective SP; this includes SP found through, accessed through, or promoted through the TBF. We have no liability, obligation, or responsibility to you in relation to any SP, including but not limited to their respective content, goods, services, terms either express or implied, or any other deliverables you obtained or intended to obtain from such SP, regardless of your optional engagement with the SP through their Bot using Telegram’s TBF.
-By accepting these terms, you acknowledge and fully understand that Bots are operated by third parties. In light of this understanding, you agree that any and all legal actions, claims, or disputes arising out of or in relation to your usage of Bots shall be exclusively directed towards the SP that operated the relevant Bots. Further, to the maximum extent permitted under applicable law, no such legal recourse shall be initiated against Telegram.
-You accept and agree to grant Telegram and its subsidiaries, affiliates, officers, agents, contractors and employees absolute indemnity and to hold them harmless from and against any and all claims, actions, proceedings, obligations, investigations, demands, suits, expenses, costs and damages (including but not limited to legal fees, fines or penalties imposed by any authorities or regulatory institutions) arising from, related to, or in any way incurred as a result of your use of, conduct in connection with, your purchase, receipt of and access to services and goods from the SP via the TBF. For clarity, this indemnity clause complements the rights, privileges and protections already provided to us under any other terms (if applicable).
-Should any controversy arise between these terms, the SP terms and any other provisions governing your use of TBF, it shall be resolved in the manner that is most favorable to Telegram, to the full extent permitted under applicable law.
-We may, at our sole and absolute discretion and without liability, at any time and without notice, modify TBF in any way we deem necessary. We hold no liability for how these changes may affect access to and services provided by Bots. SP are solely responsible for ensuring that their services are available to their users and compatible with TBF. These changes include but are not limited to:
-We will review and may update these Terms from time to time. Any changes to these Terms will become effective when we post the revised TBF Terms of Service on this page https://telegram.org/tos/bots. Please check our website frequently to see any updates or changes to our Terms, an optional summary of which we may set out below.
-Telegram is a free application that provides a wide range of services for both individuals and businesses, including cloud storage, chat management features, support for multiple devices and more, at no cost. Some additional services, such as Telegram Business, may be available for purchase in certain countries – offering features built to help companies improve their communication with customers, while supporting the continued development of the Telegram platform.
-Telegram Business is a subscription membership that unlocks exclusive features and improved functionality like automated messages, quick replies, profile customization and chatbot integration. By purchasing Telegram Business, you agree that you are authorizing recurring monthly or yearly payments, which will be made to Telegram using the payment method you selected until the subscription is canceled by you or Telegram.
-Telegram uses third-party payment processors to securely facilitate purchases of Telegram Business.
-You can manage your Telegram Business subscription by accessing the Telegram Business section in the Settings of your Telegram account. If your payment method is declined, you must provide new payment information or your Telegram Business subscription will be canceled. If you provide new payment information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.
-Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates to payments in various currencies. This is outside of Telegram’s control.
-You can cancel Telegram Business any time. To cancel your subscription, follow the instructions in the Telegram Business section in the Settings of your Telegram account. If you purchased Telegram Business using your Apple ID, you can cancel your subscription through your device's Account Settings or in the Manage Subscriptions section of the Apple App Store. If you purchased Telegram Business using Google Play, you can cancel your subscriptions by visiting the Subscriptions section of Google Play.
-Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund or credit for any remaining days in your current billing period. At the end of your subscription you will lose access to all features associated with Telegram Business.
-Deleting your Telegram account or removing the Telegram application from your device does not cancel your subscription.
-If you obtain a Telegram Business subscription via a third party (e.g. Google Play, Apple App Store), your purchase may be further subject to the third party's terms as agreed between you and the third party. For paid services obtained via a third party, your billing relationship will be directly with the applicable third party.
-By issuing a chargeback or refund request for Business subscriptions paid for through a third party, you agree to allow Telegram to release necessary data to that third party regarding your account status and Telegram Business subscriptions.
-Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services. In such instances, you might lose the benefits of Telegram Business and we will not compensate you for this loss.
-Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
-You are responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of Telegram.
-Generally, all charges for purchases are nonrefundable. It is not possible to get a “partial refund” or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
-During the initial phase following its launch, Telegram Business shall be provided complimentary to subscribers of Telegram Premium. Subsequently, we reserve the right to institute a separate charge for Telegram Business services.
-While we do not anticipate frequent changes to the price of Telegram Business, we reserve the right to change both these terms and the fees in effect on renewal of your subscription, to reflect factors such as changes to our business, different product offerings, or new economic conditions.
-We will give you no less than 30 days' advance notice of any material changes via a message to your Telegram account and you will have the opportunity to cancel your subscription before the new fee comes into effect. Any correspondence from Telegram about a user’s Business account will be sent via verified service accounts in the Telegram app.
-Messages from Telegram about your Business account will contain relevant information about your subscription or payment status – not special offers or promotions.
-The services included in the Telegram Business subscription (“Business Services”) are listed in the Business Section in official Telegram apps. From time to time, we may add new items into the Business Services. We may also remove some of the existing Business Services if we are no longer able to provide them for legal or technical reasons. In addition, some Business Services may become free of charge for all Telegram users in the future or be offered as a separate membership tier.
-At times, certain Telegram Business features may be included in or bundled with other offerings, such as Telegram Premium. In such cases, your use of Telegram Business will be further subject to the relevant Terms of those offerings.
-Telegram strives to make its services available for all users all the time, but occasional technical issues may occur, temporarily preventing us from delivering services, including Business Services, to our users. Telegram will not compensate you for any direct or indirect loss resulting from our temporary inability to provide any free or paid services.
-Business Services are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps made by Telegram or by third parties may not offer all Business Services immediately after they are launched or at all.
-Some Business Services may require the latest version of the Telegram application to be installed on your device. In some cases, users you interact with may also need to have the latest version of the Telegram application installed on their devices in order to be able to view the content you share with them by the use of Business Services. For example, the location and business hours you add to your profile may be correctly viewed only by users with an up-to-date version of Telegram.
-In general, users you interact with will not have to purchase a Telegram Business subscription in order to view the content you share with them by the use of Business Services.
-Business services include the optional ability to set up automated responses that are sent to users who contact you, within certain parameters that you specify. We will take every effort to ensure this feature works as expected, however, technical errors or factors outside our control (e.g., hardware or network issues) may cause some messages to be delivered incorrectly, or not be delivered at all.
-In the event that any messages are not delivered exactly as you had intended, either due to an error or to incorrect parameters, Telegram will not be liable and will not compensate any losses, direct or indirect, that you or your business might incur.
-Telegram Business users can connect a chatbot to their account, to streamline and automate interactions between their business and clients. This enables a designated third-party bot from the Telegram Bot Platform to receive and optionally send messages on behalf of the Business user's account. By using the Chatbot Integration feature, you expressly acknowledge that you have read, understood and agreed to section 6.5. of our Privacy Policy and to section 4.3. of our Bot Terms of Service.
-It must be stressed that bots on the Telegram Bot Platform are not created or maintained by Telegram – they are owned and operated by independent third parties. Accordingly, the reliability, accuracy and availability of the Chatbot Integration feature depends on the third-party service provider that maintains the specific bot you choose, and your usage of their service may further be subject to the third party's terms as agreed between you and them.
-Telegram takes every precaution to protect your privacy and your account, including mandating that bot developers agree to strict Terms of Service that detail how they must safeguard any data you give them and transparently describe their services. However, we cannot guarantee that this feature will always be available or work as intended, or that the third-party service will perform in good faith or exactly as you expect. We encourage you to always verify the reliability of the bot you choose, and to perform all necessary tests to ensure it works as intended.
-