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data/web/telegram.org/tos/eu-dsa.html
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data/web/telegram.org/tos/eu-dsa.html
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<!DOCTYPE html>
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<html class="">
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<head>
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<meta charset="utf-8">
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<title>User guidance for the EU Digital Services Act</title>
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta property="og:title" content="User guidance for the EU Digital Services Act">
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<meta property="og:image" content="">
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<meta property="og:site_name" content="Telegram">
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<meta property="og:description" content="Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital…">
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<meta property="fb:app_id" content="254098051407226">
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<meta property="vk:app_id" content="3782569">
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<meta name="apple-itunes-app" content="app-id=686449807">
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<meta name="telegram:channel" content="@telegram">
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||||
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<link rel="icon" type="image/svg+xml" href="/img/website_icon.svg?4">
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<link rel="apple-touch-icon" sizes="180x180" href="/img/apple-touch-icon.png">
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||||
<link rel="icon" type="image/png" sizes="32x32" href="/img/favicon-32x32.png">
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||||
<link rel="icon" type="image/png" sizes="16x16" href="/img/favicon-16x16.png">
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||||
<link rel="alternate icon" href="/img/favicon.ico" type="image/x-icon" />
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<link href="/css/bootstrap.min.css?3" rel="stylesheet">
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<link href="/css/telegram.css?240" rel="stylesheet" media="screen">
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</head>
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||||
<body class="preload">
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<div id="fb-root"></div>
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||||
<div class="tl_page_wrap">
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<div class="tl_page_head navbar navbar-static-top navbar navbar-tg">
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<div class="navbar-inner">
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<div class="container clearfix">
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<ul class="nav navbar-nav navbar-right"><li class="dropdown top_lang_select"><a class="dropdown-toggle" onclick="return dropdownClick(this, event)" href="#"><i class="dev_top_lang_icon"></i>EN <b class="minicaret"></b></a>
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<ul class="dropdown-menu"><li class="chosen "><a href="?setln=en">English</a></li><li class="long "><a href="?setln=id">Bahasa Indonesia</a></li><li class="long "><a href="?setln=ms">Bahasa Melayu</a></li><li class=""><a href="?setln=de">Deutsch</a></li><li class=""><a href="?setln=es">Español</a></li><li class=""><a href="?setln=fr">Français</a></li><li class=""><a href="?setln=it">Italiano</a></li><li class=""><a href="?setln=nl">Nederlands</a></li><li class=""><a href="?setln=uz">O‘zbek</a></li><li class=""><a href="?setln=pl">Polski</a></li><li class="long "><a href="?setln=pt-br">Português (Brasil)</a></li><li class=""><a href="?setln=tr">Türkçe</a></li><li class=""><a href="?setln=be">Беларуская</a></li><li class=""><a href="?setln=ru">Русский</a></li><li class=""><a href="?setln=uk">Українська</a></li><li class=""><a href="?setln=ar">العربية</a></li><li class=""><a href="?setln=fa">فارسی</a></li><li class=""><a href="?setln=ko">한국어</a></li></ul></li><li class="navbar-twitter hidden-xs"><a href="https://twitter.com/telegram" target="_blank" data-track="Follow/Twitter" onclick="trackDlClick(this, event)"><i class="icon icon-twitter"></i> Twitter</a></li></ul>
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<ul class="nav navbar-nav">
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<li class=""><a href="/">Home</a></li>
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<li class=""><a href="/faq">FAQ</a></li>
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<li class=""><a href="/apps">Apps</a></li>
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<li class="hidden-xs "><a href="//core.telegram.org/api">API</a></li>
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<li class="hidden-xs "><a href="//core.telegram.org/mtproto">Protocol</a></li>
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</ul>
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</div>
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</div>
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</div>
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<div class="container clearfix tl_page_container ">
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<div class="tl_page">
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<div id="dev_page_content_wrap" class=" ">
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<div class="dev_page_bread_crumbs"></div>
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<h1 id="dev_page_title">User guidance for the EU Digital Services Act</h1>
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<div id="dev_page_content"><p>Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (the <strong>Digital Services Act</strong>) lays down an EU-wide set of rules on delivering digital services and requires us to make available additional information about:</p>
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<ul>
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<li><a href="#what-is-not-allowed-on-telegram">What is not allowed on Telegram</a></li>
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<li><a href="#how-we-moderate-content">Our approach to content moderation</a></li>
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<li><a href="#what-action-we-can-take">Measures we take against abuse and how to lift restrictions</a></li>
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<li><a href="#recommender-systems">Which recommender systems we use</a></li>
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<li><a href="#how-to-get-in-touch-with-telegram-as-a-user">How to get in touch with Telegram</a></li>
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<li><a href="#average-monthly-active-recipients-of-service-in-the-eu">Average monthly active recipients of the service in the EU</a></li>
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</ul>
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<blockquote>
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<p>For users accessing Telegram within the European Union, this guide constitutes an integral part of our <a href="https://telegram.org/tos/eu">Terms of Service</a>.</p>
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</blockquote>
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<h4><a class="anchor" name="what-is-not-allowed-on-telegram" href="#what-is-not-allowed-on-telegram"><i class="anchor-icon"></i></a>What is not allowed on Telegram</h4>
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<p>To maintain a safe digital environment for all our users, we restrict the following on our public platform:</p>
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<ul>
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<li><strong>Spam</strong>. We prohibit unsolicited or unwanted advertisement, as well as any form of commercial harassment.</li>
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<li><strong>Promoting violence</strong>. We prohibit calls for violence, terrorism, soliciting funds for terrorist organizations, etc.</li>
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<li><strong>Illegal sexual content</strong>. We never allow child sexual abuse materials (CSAM), bestiality, and non-consensual publication of sexual materials.</li>
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<li><strong>Activities which are recognized as illegal in the majority of countries</strong>. This includes child abuse, selling or offering illegal goods and services (drugs, firearms, forged documents), sharing personal details of others to intimidate or bully them (doxing), etc.</li>
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</ul>
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<blockquote>
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<p>All examples are illustrative and non-exhaustive.</p>
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</blockquote>
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<h4><a class="anchor" name="how-we-moderate-content" href="#how-we-moderate-content"><i class="anchor-icon"></i></a>How we moderate content</h4>
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<p>To counter abuse of our public platform, we employ a combination of AI-driven and manual moderation for public content, together with processing user reports. We will always favor the least restrictive measure possible to sustain a safe digital environment and decisively address malicious content. While certain limitations may be automatically imposed or lifted, any critical restrictions require approval from a human moderator.</p>
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<h4><a class="anchor" name="what-action-we-can-take" href="#what-action-we-can-take"><i class="anchor-icon"></i></a>What action we can take</h4>
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<p>Telegram can temporarily or permanently suspend certain functionality of your account, e.g., your ability to communicate with people that likely don’t know you or to create and participate in public communities. Accounts, bots and communities that engage in impersonation or attempt to defraud other users may be marked with a FAKE or SCAM label, which will be displayed on their public Telegram profile. In case of serious violations, our moderators may block or delete users, bots, posts, channels and groups.</p>
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<p>Unless applicable law prevents us, we will notify you of any restrictions applied to your account and guide you on how to possibly remove them. Certain restrictions may be lifted automatically. If we made a mistake, we will lift or update your restriction and inform you accordingly.</p>
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<h4><a class="anchor" name="recommender-systems" href="#recommender-systems"><i class="anchor-icon"></i></a>Recommender systems</h4>
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<p>Telegram does not use content recommendation algorithms to amplify trending content or suggest more of what you may like. The Global Search feature only shows results that partially or fully match your query, with channels and groups ranked by subscriber count and verified accounts listed first. Search results from your country are prioritized. Upon subscription to a channel or from its info menu, you can view a list of <a href="https://telegram.org/blog/similar-channels#similar-channels">channels similar</a> to the one you are viewing, based on shared subscribers.</p>
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<h4><a class="anchor" name="how-to-get-in-touch-with-telegram-as-a-user" href="#how-to-get-in-touch-with-telegram-as-a-user"><i class="anchor-icon"></i></a>How to get in touch with Telegram as a user</h4>
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<p>To contact Telegram, you can use <a href="https://t.me/EURegulation">@EURegulation</a> bot. This bot accepts communications from users as a single point of contact under the Digital Services Act.</p>
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<h4><a class="anchor" name="how-to-report-illegal-content" href="#how-to-report-illegal-content"><i class="anchor-icon"></i></a>How to report <em>illegal</em> content</h4>
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<p>You can report content as illegal on <a href="https://telegram.org/dsa-report">this page</a>.</p>
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<p>Note that if you report illegal content under the Digital Services Act, you will be prompted to include more details, including your name, contact information and a clear and convincing explanation why the content in question is illegal. We may have to dismiss your report if the information provided by you is insufficient to support it and may suspend the processing of your notices and complaints if you repeatedly submit manifestly unfounded, fraudulent or misleading reports.</p>
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<h4><a class="anchor" name="contact-points-for-competent-authorities-in-eu-countries" href="#contact-points-for-competent-authorities-in-eu-countries"><i class="anchor-icon"></i></a>Contact points for competent authorities in EU countries</h4>
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<p>Competent authorities of the EU and EU members willing to contact Telegram under the Digital Services Act can obtain the necessary contact details from European Digital Services Representative (EDSR), Telegram's representative pursuant to Article 13 of the Digital Services Act, registered at Avenue Huart Hamoir 71, 1030 Brussels, Belgium. EDSR can be contacted by email dsa.telegram@edsr.eu, by phone +32 2 216 19 71 or by post. Requests can be accepted in English and French. If you are not a competent EU or EU member authority, your request will not be processed and you will not get a response.</p>
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<h4><a class="anchor" name="average-monthly-active-recipients-of-service-in-the-eu" href="#average-monthly-active-recipients-of-service-in-the-eu"><i class="anchor-icon"></i></a>Average monthly active recipients of service in the EU</h4>
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<p>Some non-essential elements of the services provided by Telegram may qualify as “online platforms” under the DSA. As of August 2024, these services had significantly fewer than 45 million average monthly active recipients in the EU over the preceding 6 months — which is below the threshold required for designation as a “very large online platform.”</p>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="footer_wrap">
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||||
<div class="footer_columns_wrap footer_desktop">
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<div class="footer_column footer_column_telegram">
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<h5>Telegram</h5>
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<div class="footer_telegram_description"></div>
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Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.
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</div>
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||||
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<div class="footer_column">
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||||
<h5><a href="/faq">About</a></h5>
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||||
<ul>
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||||
<li><a href="/faq">FAQ</a></li>
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<li><a href="/privacy">Privacy</a></li>
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<li><a href="/press">Press</a></li>
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</ul>
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</div>
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<div class="footer_column">
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<h5><a href="/apps#mobile-apps">Mobile Apps</a></h5>
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<ul>
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<li><a href="/dl/ios">iPhone/iPad</a></li>
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<li><a href="/android">Android</a></li>
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<li><a href="/dl/web">Mobile Web</a></li>
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||||
</ul>
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</div>
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<div class="footer_column">
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<h5><a href="/apps#desktop-apps">Desktop Apps</a></h5>
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<ul>
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<li><a href="//desktop.telegram.org/">PC/Mac/Linux</a></li>
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<li><a href="//macos.telegram.org/">macOS</a></li>
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<li><a href="/dl/web">Web-browser</a></li>
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</ul>
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</div>
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<div class="footer_column footer_column_platform">
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<h5><a href="//core.telegram.org/">Platform</a></h5>
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<ul>
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||||
<li><a href="//core.telegram.org/api">API</a></li>
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<li><a href="//translations.telegram.org/">Translations</a></li>
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||||
<li><a href="//instantview.telegram.org/">Instant View</a></li>
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</ul>
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||||
</div>
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</div>
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||||
<div class="footer_columns_wrap footer_mobile">
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<div class="footer_column">
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||||
<h5><a href="/faq">About</a></h5>
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||||
</div>
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||||
<div class="footer_column">
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||||
<h5><a href="/blog">Blog</a></h5>
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||||
</div>
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||||
<div class="footer_column">
|
||||
<h5><a href="/apps">Apps</a></h5>
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||||
</div>
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||||
<div class="footer_column">
|
||||
<h5><a href="//core.telegram.org/">Platform</a></h5>
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||||
</div>
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||||
<div class="footer_column">
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<h5><a href="/press">Press</a></h5>
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</div>
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</div>
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</div>
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<script src="/js/main.js?47"></script>
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<script>backToTopInit("Go up");
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removePreloadInit();
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</script>
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</body>
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</html>
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data/web/telegram.org/tos/eu.html
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data/web/telegram.org/tos/eu.html
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<!DOCTYPE html>
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<html class="">
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<head>
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<meta charset="utf-8">
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||||
<title>Terms of Service</title>
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||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta property="og:title" content="Terms of Service">
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<meta property="og:image" content="">
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<meta property="og:site_name" content="Telegram">
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<meta property="og:description" content="By signing up for Telegram, you accept our Privacy Policy and agree not to:
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Use our service to send spam or scam users.…">
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<meta property="fb:app_id" content="254098051407226">
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<meta property="vk:app_id" content="3782569">
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<meta name="apple-itunes-app" content="app-id=686449807">
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<meta name="telegram:channel" content="@telegram">
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||||
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||||
<link rel="icon" type="image/svg+xml" href="/img/website_icon.svg?4">
|
||||
<link rel="apple-touch-icon" sizes="180x180" href="/img/apple-touch-icon.png">
|
||||
<link rel="icon" type="image/png" sizes="32x32" href="/img/favicon-32x32.png">
|
||||
<link rel="icon" type="image/png" sizes="16x16" href="/img/favicon-16x16.png">
|
||||
<link rel="alternate icon" href="/img/favicon.ico" type="image/x-icon" />
|
||||
<link href="/css/bootstrap.min.css?3" rel="stylesheet">
|
||||
|
||||
<link href="/css/telegram.css?240" rel="stylesheet" media="screen">
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||||
</head>
|
||||
<body class="preload">
|
||||
<div id="fb-root"></div>
|
||||
<div class="tl_page_wrap">
|
||||
<div class="tl_page_head navbar navbar-static-top navbar navbar-tg">
|
||||
<div class="navbar-inner">
|
||||
<div class="container clearfix">
|
||||
<ul class="nav navbar-nav navbar-right"><li class="dropdown top_lang_select"><a class="dropdown-toggle" onclick="return dropdownClick(this, event)" href="#"><i class="dev_top_lang_icon"></i>EN <b class="minicaret"></b></a>
|
||||
<ul class="dropdown-menu"><li class="chosen "><a href="?setln=en">English</a></li><li class="long "><a href="?setln=id">Bahasa Indonesia</a></li><li class="long "><a href="?setln=ms">Bahasa Melayu</a></li><li class=""><a href="?setln=de">Deutsch</a></li><li class=""><a href="?setln=es">Español</a></li><li class=""><a href="?setln=fr">Français</a></li><li class=""><a href="?setln=it">Italiano</a></li><li class=""><a href="?setln=nl">Nederlands</a></li><li class=""><a href="?setln=uz">O‘zbek</a></li><li class=""><a href="?setln=pl">Polski</a></li><li class="long "><a href="?setln=pt-br">Português (Brasil)</a></li><li class=""><a href="?setln=tr">Türkçe</a></li><li class=""><a href="?setln=be">Беларуская</a></li><li class=""><a href="?setln=ru">Русский</a></li><li class=""><a href="?setln=uk">Українська</a></li><li class=""><a href="?setln=ar">العربية</a></li><li class=""><a href="?setln=fa">فارسی</a></li><li class=""><a href="?setln=ko">한국어</a></li></ul></li><li class="navbar-twitter hidden-xs"><a href="https://twitter.com/telegram" target="_blank" data-track="Follow/Twitter" onclick="trackDlClick(this, event)"><i class="icon icon-twitter"></i> Twitter</a></li></ul>
|
||||
<ul class="nav navbar-nav">
|
||||
<li class=""><a href="/">Home</a></li>
|
||||
<li class=""><a href="/faq">FAQ</a></li>
|
||||
<li class=""><a href="/apps">Apps</a></li>
|
||||
<li class="hidden-xs "><a href="//core.telegram.org/api">API</a></li>
|
||||
<li class="hidden-xs "><a href="//core.telegram.org/mtproto">Protocol</a></li>
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="container clearfix tl_page_container ">
|
||||
<div class="tl_page">
|
||||
<div id="dev_page_content_wrap" class=" ">
|
||||
<div class="dev_page_bread_crumbs"></div>
|
||||
<h1 id="dev_page_title">Terms of Service</h1>
|
||||
|
||||
<div id="dev_page_content"><p>By signing up for Telegram, you accept our <a href="/privacy">Privacy Policy</a> and agree not to:</p>
|
||||
<ul>
|
||||
<li>Use our service to send spam or scam users.</li>
|
||||
<li>Promote violence on publicly viewable Telegram channels, bots, etc.</li>
|
||||
<li>Post illegal pornographic content on publicly viewable Telegram channels, bots, etc.</li>
|
||||
</ul>
|
||||
<p>We reserve the right to update these Terms of Service later.</p>
|
||||
<blockquote>
|
||||
<p>Citizens of EU countries and the United Kingdom must be at least 18 years old to sign up.</p>
|
||||
</blockquote>
|
||||
<hr>
|
||||
<p>If you access certain optional features and services on the Telegram platform, you will be additionally bound by their specific terms – such as the Terms of Service for <a href="https://telegram.org/tos/stars">Telegram Stars</a>, <a href="https://telegram.org/tos#terms-of-service-for-telegram-premium">Telegram Premium</a>, <a href="https://telegram.org/tos/business">Telegram Business</a>, <a href="https://telegram.org/tos/bots">Bot Users</a>, <a href="https://telegram.org/tos/mini-apps">Mini App Users</a>, <a href="https://telegram.org/tos/content-creator-rewards">Content Creators</a>, <a href="https://core.telegram.org/api/terms">Telegram API Developers</a>, and <a href="https://telegram.org/tos/bot-developers">Bot Developers</a>.</p>
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||||
<hr>
|
||||
<h3><a class="anchor" name="terms-of-service-for-telegram-stars" href="#terms-of-service-for-telegram-stars"><i class="anchor-icon"></i></a>Terms of Service for Telegram Stars</h3>
|
||||
<p>Telegram users can acquire Telegram Stars, which are used to purchase digital goods and services from bots and mini-apps inside the Telegram app. Should you wish to use Telegram Stars, you in turn accept the <a href="https://telegram.org/tos/stars">Terms of Service for Telegram Stars</a>.</p>
|
||||
<h2><a class="anchor" name="terms-of-service-for-telegram-premium" href="#terms-of-service-for-telegram-premium"><i class="anchor-icon"></i></a>Terms of Service for Telegram Premium</h2>
|
||||
<p>Telegram is a <strong>free application</strong> that provides a wide range of services, including unlimited cloud storage, 2 GB file uploads, audio and video calls, group chats up to 200,000 members, support for multiple devices, and <a href="https://t.me/telegramtips">more</a>, free of charge. Some additional services, such as Telegram Premium, may be available for purchase in certain countries – offering an even more powerful messaging experience and a chance to support the continuing development of the Telegram platform.</p>
|
||||
<h3><a class="anchor" name="1-introduction" href="#1-introduction"><i class="anchor-icon"></i></a>1. Introduction</h3>
|
||||
<p>Telegram Premium is a subscription membership that unlocks <strong>exclusive features</strong> and <strong>improved functionality</strong>. By purchasing Telegram Premium, you agree that you are authorizing recurring monthly or yearly payments, which will be made to Telegram using the payment method you selected until the subscription is canceled by you or Telegram.</p>
|
||||
<blockquote>
|
||||
<p>Telegram uses third-party payment processors to securely facilitate purchases of Telegram Premium.</p>
|
||||
</blockquote>
|
||||
<h4><a class="anchor" name="1-1-payment" href="#1-1-payment"><i class="anchor-icon"></i></a>1.1. Payment</h4>
|
||||
<p>You can manage your Telegram Premium subscription by accessing the Telegram Premium section in the Settings of your Telegram account. If your payment method is declined, you must provide new payment information or your Telegram Premium subscription will be canceled. If you provide new payment information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.</p>
|
||||
<h4><a class="anchor" name="1-2-taxes-and-conversion-rates" href="#1-2-taxes-and-conversion-rates"><i class="anchor-icon"></i></a>1.2. Taxes and Conversion Rates</h4>
|
||||
<p>Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates to payments in various currencies. This is outside of Telegram’s control.</p>
|
||||
<h3><a class="anchor" name="2-cancellation-policy" href="#2-cancellation-policy"><i class="anchor-icon"></i></a>2. Cancellation Policy</h3>
|
||||
<h4><a class="anchor" name="2-1-cancelling-a-subscription" href="#2-1-cancelling-a-subscription"><i class="anchor-icon"></i></a>2.1. Cancelling a Subscription</h4>
|
||||
<p>You can cancel Telegram Premium any time. To cancel your subscription, follow the instructions in the Telegram Premium section in the Settings of your Telegram account. If you purchased Telegram Premium using your Apple ID, you can cancel your subscription through your device's Account Settings or in the Manage Subscriptions section of the Apple App Store. If you purchased Telegram Premium using Google Play, you can cancel your subscriptions by visiting the Subscriptions section of Google Play. </p>
|
||||
<h4><a class="anchor" name="2-2-refunds-and-effective-cancellation" href="#2-2-refunds-and-effective-cancellation"><i class="anchor-icon"></i></a>2.2 Refunds and Effective Cancellation</h4>
|
||||
<p>Your subscription will remain active from the time you cancel until the end of your current billing period, and you will not receive a refund or credit for any remaining days in your current billing period. At the end of your subscription you will lose access to all features associated with Telegram Premium.</p>
|
||||
<blockquote>
|
||||
<p>Deleting your Telegram account or removing the Telegram application from your device does not cancel your subscription.</p>
|
||||
</blockquote>
|
||||
<h3><a class="anchor" name="3-paid-services-obtained-through-third-parties" href="#3-paid-services-obtained-through-third-parties"><i class="anchor-icon"></i></a>3. Paid Services Obtained Through Third Parties</h3>
|
||||
<p>If you obtain a Telegram Premium subscription via a third party (e.g. Google Play, Apple App Store), your purchase may be further subject to the third party's terms as agreed between you and the third party. For paid services obtained via a third party, your billing relationship will be directly with the applicable third party. </p>
|
||||
<h4><a class="anchor" name="3-1-refunding-services-obtained-through-third-parties" href="#3-1-refunding-services-obtained-through-third-parties"><i class="anchor-icon"></i></a>3.1 Refunding Services Obtained Through Third Parties</h4>
|
||||
<p>By issuing a chargeback or refund request for Premium subscriptions paid for through a third party, you agree to allow Telegram to release necessary data to that third party regarding your account status and Telegram Premium purchases.</p>
|
||||
<h3><a class="anchor" name="4-termination" href="#4-termination"><i class="anchor-icon"></i></a>4. Termination</h3>
|
||||
<h4><a class="anchor" name="4-1-compliance-with-the-terms" href="#4-1-compliance-with-the-terms"><i class="anchor-icon"></i></a>4.1. Compliance with the Terms</h4>
|
||||
<p>Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services. In such instances, you might lose the benefits of Telegram Premium and we will not compensate you for this loss.</p>
|
||||
<h4><a class="anchor" name="4-2-unilateral-termination" href="#4-2-unilateral-termination"><i class="anchor-icon"></i></a>4.2. Unilateral Termination</h4>
|
||||
<p>Telegram can decide to stop offering subscriptions at any time, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement; in this case we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.</p>
|
||||
<h3><a class="anchor" name="5-taxes-fees-and-refunds" href="#5-taxes-fees-and-refunds"><i class="anchor-icon"></i></a>5. Taxes, Fees and Refunds</h3>
|
||||
<p>You are responsible for all applicable taxes, data plans, internet fees, and other fees associated with your use of Telegram.</p>
|
||||
<p>Generally, all charges for purchases are nonrefundable. It is not possible to get a “partial refund” or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.</p>
|
||||
<h3><a class="anchor" name="6-changes" href="#6-changes"><i class="anchor-icon"></i></a>6. Changes</h3>
|
||||
<h4><a class="anchor" name="6-1-pricing-and-terms" href="#6-1-pricing-and-terms"><i class="anchor-icon"></i></a>6.1. Pricing and Terms</h4>
|
||||
<p>While we do not anticipate frequent changes to the price of Telegram Premium, we reserve the right to change both these terms and the fees in effect on renewal of your subscription, to reflect factors such as changes to our business, different product offerings, or new economic conditions. </p>
|
||||
<h4><a class="anchor" name="6-2-advance-notice" href="#6-2-advance-notice"><i class="anchor-icon"></i></a>6.2. Advance Notice</h4>
|
||||
<p>We will give you no less than 30 days' advance notice of any material changes via a message to your Telegram account and you will have the opportunity to cancel your subscription before the new fee comes into effect. Any correspondence from the Telegram Team about a user’s Premium account will be sent via <strong>verified service accounts</strong> in the <strong>Telegram app</strong>.</p>
|
||||
<blockquote>
|
||||
<p>Messages from Telegram about your Premium account will contain relevant information about your subscription or payment status – not special offers or promotions.</p>
|
||||
</blockquote>
|
||||
<h3><a class="anchor" name="7-the-scope-of-premium-services" href="#7-the-scope-of-premium-services"><i class="anchor-icon"></i></a>7. The Scope of Premium Services</h3>
|
||||
<h4><a class="anchor" name="7-1-included-services" href="#7-1-included-services"><i class="anchor-icon"></i></a>7.1. Included Services</h4>
|
||||
<p>The services included in the Telegram Premium subscription (“Premium Services”) are listed in the Premium Section. From time to time, we may add new items into the Premium Services, including limited-time or promotional access to additional paid features and subscriptions, such as <a href="https://telegram.org/blog/telegram-business">Telegram Business</a>. In such cases, your access to those features is further subject to their specific Terms of Service.</p>
|
||||
<p>We may also remove some of the existing Premium Services if we are no longer able to provide them for legal or technical reasons. In addition, some Premium Services may become free of charge for all Telegram users in the future or be offered as a separate membership tier.</p>
|
||||
<h4><a class="anchor" name="7-2-availability" href="#7-2-availability"><i class="anchor-icon"></i></a>7.2. Availability</h4>
|
||||
<p>Telegram strives to make its services available for all users all the time, but occasional technical issues may occur, temporarily preventing us from delivering services, including Premium Services, to our users. Telegram will not compensate you for any direct or indirect loss resulting from our temporary inability to provide any free or paid services.</p>
|
||||
<p>Premium Services are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps made by Telegram or by third parties may not offer all Premium Services immediately after they are launched or at all.</p>
|
||||
<h4><a class="anchor" name="7-3-software-requirements" href="#7-3-software-requirements"><i class="anchor-icon"></i></a>7.3. Software Requirements</h4>
|
||||
<p>Some Premium Services may require the latest version of the Telegram application to be installed on your device. In some cases, users you interact with may also need to have the latest version of the Telegram application installed on their devices in order to be able to view the content you share with them by the use of Premium Services. For example, exclusive stickers available only to the Telegram Premium subscribers or documents larger than 2 GB may be correctly viewed only by users with an up-to-date version of Telegram.</p>
|
||||
<p>In general, users you interact with will not have to purchase a Telegram Premium subscription in order to view the content you share with them by the use of Premium Services.</p>
|
||||
<h4><a class="anchor" name="7-4-chat-translation-and-voice-to-text-conversion" href="#7-4-chat-translation-and-voice-to-text-conversion"><i class="anchor-icon"></i></a>7.4. Chat translation and Voice-to-text conversion</h4>
|
||||
<p>Premium Services include the optional ability to request the conversion of any video and voice message on Telegram to text. Additionally, the services include optional live translation for any chat, group or channel.</p>
|
||||
<p>These technologies are still evolving and there is no guarantee that every message you attempt to either transcribe or translate will be processed correctly, or at all. The accuracy and availability of these technologies depend on a third party (Google LLC, subsidiary of Alphabet Inc.), and we can not guarantee that they will always be accurate and available.</p>
|
||||
<blockquote>
|
||||
<p>Read more about the privacy of this data in our <a href="https://telegram.org/privacy#8-5-transcription-of-voice-messages-at-the-request-of-the-user">Privacy Policy</a></p>
|
||||
</blockquote>
|
||||
<h4><a class="anchor" name="7-5-increased-download-speed" href="#7-5-increased-download-speed"><i class="anchor-icon"></i></a>7.5. Increased Download Speed</h4>
|
||||
<p>Premium Services include increased download speed of media and documents on Telegram. This increase is allowed by the removal of all relevant speed limits on Telegram’s side. However, your actual download speed will also depend on external factors such as your hardware, your internet provider and certain intermediary connectivity providers. Therefore, there is no guarantee that enabling Premium Services will always affect the speed with which you download documents and media on Telegram.</p>
|
||||
<h4><a class="anchor" name="7-6-the-absence-of-advertisements" href="#7-6-the-absence-of-advertisements"><i class="anchor-icon"></i></a>7.6. The Absence of Advertisements</h4>
|
||||
<p>In certain countries Telegram shows sponsored messages in one-to-many channels that have over 1000 subscribers. The subscribers of Telegram Premium won't see such sponsored messages displayed by Telegram. However, channels on Telegram are managed by other users, their administrators, who may publish their own content featuring third-party promotions or sponsorships. These ads are not part of the Telegram advertisement platform and subscribers of Telegram Premium may still see them.</p>
|
||||
<h4><a class="anchor" name="7-7-boosts" href="#7-7-boosts"><i class="anchor-icon"></i></a>7.7. Boosts</h4>
|
||||
<p>Premium Services provide users with a number of “boosts” which they can assign to channels to contribute to increasing the level of these channels, with each level unlocking or extending certain features for the channel.</p>
|
||||
<p>A purchased Telegram Premium subscription provides 4 boosts. Gifted subscriptions provide 1 boost to the gift recipient and 3 boosts to the gifter. Telegram Premium subscriptions distributed via giveaways in channels do not provide boosts to the accounts that activate them and instead boost the channel which organized the giveaway.</p>
|
||||
<p>Leveling requirements, unlockable features and earned boosts may be altered or removed at any time.</p>
|
||||
<h4><a class="anchor" name="7-8-giveaways-in-channels" href="#7-8-giveaways-in-channels"><i class="anchor-icon"></i></a>7.8. Giveaways in Channels</h4>
|
||||
<p>Channel admins can organize giveaways at their expense, purchasing a number of premium subscriptions to be distributed among present or future subscribers and immediately gain 4 boosts per purchased subscription. The boosts received by the channel can’t be reassigned to another channel, they are activated the moment the giveaway is first launched and remain active for the purchased duration of the subscriptions distributed in the giveaway.</p>
|
||||
<p>Telegram selects winners based on the criteria that channel administrators choose when setting up the giveaway. The results are final and cannot be altered or reversed. In the rare chance that a technical issue results in an unintended outcome, Telegram will attempt to rectify the situation but makes no guarantees to the organizers of a giveaway or its participants.</p>
|
||||
<p>Winners of a giveaway will receive a shareable link that contains a unique gift code which confirms that they won and activates a Telegram Premium subscription, but does not provide any boosts for the user account that activated it. </p>
|
||||
<p>Giveaways are available for purchase on Telegram’s store apps, direct and web versions and on Fragment. Prices may vary between each option. All purchases are nonrefundable. If there are not enough eligible participants to distribute all the prizes, the channel admins will receive all the undistributed premium activation links, to be used at the admins’ discretion. Undistributed prizes cannot be “rolled over” into other giveaways.</p>
|
||||
<p>Admins who sponsored a giveaway are not entitled to a refund if they lose access to their channel. Reasons for losing access include but are not limited to being demoted, banned, transferring ownership, and the channel being deleted by its owner or restricted by Telegram due to violations of these Terms of Service or the terms of app stores.</p>
|
||||
<p>Channels that mislead users into joining by means of giveaways that are later refunded with a third party (e.g., a bank) may be terminated or assigned a <em>scam</em> label and removed from Telegram search. Subscribers gained as a result of such actions may be removed from the channel sponsoring the giveaway, all channels listed in the selection criteria and other associated channels at our sole discretion.</p>
|
||||
<p>Certain countries or jurisdictions may impose regulatory constraints on giveaways. If you run a giveaway, you are solely responsible for complying with applicable law. You explicitly acknowledge that Telegram is not liable in the event of sanctions, fees, and any form of legal or administrative action incurred as a result of or in relation to your use of the “Giveaway” feature provided by Telegram.</p>
|
||||
<p>Channel admins can use the Giveaway feature to announce arbitrary prizes in addition to premium subscriptions. Should they choose to do so, they are solely responsible for delivering said prizes to giveaway winners. Telegram will not be liable if any disputes arise in relation to the prizes, their delivery or lack thereof.</p>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="footer_wrap">
|
||||
<div class="footer_columns_wrap footer_desktop">
|
||||
<div class="footer_column footer_column_telegram">
|
||||
<h5>Telegram</h5>
|
||||
<div class="footer_telegram_description"></div>
|
||||
Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.
|
||||
</div>
|
||||
|
||||
<div class="footer_column">
|
||||
<h5><a href="/faq">About</a></h5>
|
||||
<ul>
|
||||
<li><a href="/faq">FAQ</a></li>
|
||||
<li><a href="/privacy">Privacy</a></li>
|
||||
<li><a href="/press">Press</a></li>
|
||||
</ul>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="/apps#mobile-apps">Mobile Apps</a></h5>
|
||||
<ul>
|
||||
<li><a href="/dl/ios">iPhone/iPad</a></li>
|
||||
<li><a href="/android">Android</a></li>
|
||||
<li><a href="/dl/web">Mobile Web</a></li>
|
||||
</ul>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="/apps#desktop-apps">Desktop Apps</a></h5>
|
||||
<ul>
|
||||
<li><a href="//desktop.telegram.org/">PC/Mac/Linux</a></li>
|
||||
<li><a href="//macos.telegram.org/">macOS</a></li>
|
||||
<li><a href="/dl/web">Web-browser</a></li>
|
||||
</ul>
|
||||
</div>
|
||||
<div class="footer_column footer_column_platform">
|
||||
<h5><a href="//core.telegram.org/">Platform</a></h5>
|
||||
<ul>
|
||||
<li><a href="//core.telegram.org/api">API</a></li>
|
||||
<li><a href="//translations.telegram.org/">Translations</a></li>
|
||||
<li><a href="//instantview.telegram.org/">Instant View</a></li>
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
<div class="footer_columns_wrap footer_mobile">
|
||||
<div class="footer_column">
|
||||
<h5><a href="/faq">About</a></h5>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="/blog">Blog</a></h5>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="/apps">Apps</a></h5>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="//core.telegram.org/">Platform</a></h5>
|
||||
</div>
|
||||
<div class="footer_column">
|
||||
<h5><a href="/press">Press</a></h5>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<script src="/js/main.js?47"></script>
|
||||
|
||||
<script>backToTopInit("Go up");
|
||||
removePreloadInit();
|
||||
</script>
|
||||
</body>
|
||||
</html>
|
||||
|
||||
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Reference in a new issue