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data/web/telegram.org/tos/stars.html
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<!DOCTYPE html>
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<html class="">
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<head>
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<meta charset="utf-8">
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<title>Terms of Service for Telegram Stars</title>
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta property="og:title" content="Terms of Service for Telegram Stars">
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<meta property="og:image" content="">
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<meta property="og:site_name" content="Telegram">
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<meta property="og:description" content="These Terms of Service for Telegram Stars (“these Terms”) govern your usage of Telegram Stars, as defined below. For the…">
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<meta property="fb:app_id" content="254098051407226">
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<meta property="vk:app_id" content="3782569">
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<meta name="apple-itunes-app" content="app-id=686449807">
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<meta name="telegram:channel" content="@telegram">
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<link rel="icon" type="image/svg+xml" href="/img/website_icon.svg?4">
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<link rel="apple-touch-icon" sizes="180x180" href="/img/apple-touch-icon.png">
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<link rel="icon" type="image/png" sizes="32x32" href="/img/favicon-32x32.png">
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<link rel="icon" type="image/png" sizes="16x16" href="/img/favicon-16x16.png">
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<link rel="alternate icon" href="/img/favicon.ico" type="image/x-icon" />
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<link href="/css/bootstrap.min.css?3" rel="stylesheet">
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<link href="/css/telegram.css?237" rel="stylesheet" media="screen">
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<div id="fb-root"></div>
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<div class="tl_page_wrap">
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<div class="tl_page_head navbar navbar-static-top navbar navbar-tg">
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<div class="navbar-inner">
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<div class="container clearfix">
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<ul class="nav navbar-nav navbar-right"><li class="dropdown top_lang_select"><a class="dropdown-toggle" onclick="return dropdownClick(this, event)" href="#"><i class="dev_top_lang_icon"></i>EN <b class="minicaret"></b></a>
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<ul class="dropdown-menu"><li class="chosen "><a href="?setln=en">English</a></li><li class="long "><a href="?setln=id">Bahasa Indonesia</a></li><li class="long "><a href="?setln=ms">Bahasa Melayu</a></li><li class=""><a href="?setln=de">Deutsch</a></li><li class=""><a href="?setln=es">Español</a></li><li class=""><a href="?setln=fr">Français</a></li><li class=""><a href="?setln=it">Italiano</a></li><li class=""><a href="?setln=nl">Nederlands</a></li><li class=""><a href="?setln=uz">O‘zbek</a></li><li class=""><a href="?setln=pl">Polski</a></li><li class="long "><a href="?setln=pt-br">Português (Brasil)</a></li><li class=""><a href="?setln=tr">Türkçe</a></li><li class=""><a href="?setln=be">Беларуская</a></li><li class=""><a href="?setln=ru">Русский</a></li><li class=""><a href="?setln=uk">Українська</a></li><li class=""><a href="?setln=ar">العربية</a></li><li class=""><a href="?setln=fa">فارسی</a></li><li class=""><a href="?setln=ko">한국어</a></li></ul></li><li class="navbar-twitter hidden-xs"><a href="https://twitter.com/telegram" target="_blank" data-track="Follow/Twitter" onclick="trackDlClick(this, event)"><i class="icon icon-twitter"></i> Twitter</a></li></ul>
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<ul class="nav navbar-nav">
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<li class=""><a href="/">Home</a></li>
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<li class=""><a href="/faq">FAQ</a></li>
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<li class=""><a href="/apps">Apps</a></li>
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<li class="hidden-xs "><a href="//core.telegram.org/api">API</a></li>
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<li class="hidden-xs "><a href="//core.telegram.org/mtproto">Protocol</a></li>
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</ul>
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</div>
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</div>
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</div>
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<div class="container clearfix tl_page_container ">
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<div class="tl_page">
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<div id="dev_page_content_wrap" class=" ">
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<div class="dev_page_bread_crumbs"></div>
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<h1 id="dev_page_title">Terms of Service for Telegram Stars</h1>
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<div id="dev_page_content"><p>These Terms of Service for Telegram Stars (“<strong>these Terms</strong>”) govern your usage of Telegram Stars, as defined below. For the purposes of these Terms, ‘we’, ‘us’ and ‘our’ refers to Telegram, and ‘you’ refers to you, the user of Telegram Stars.</p>
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<h3><a class="anchor" name="1-introduction" href="#1-introduction"><i class="anchor-icon"></i></a>1. Introduction</h3>
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<p><a href="https://telegram.org/blog/telegram-stars">Telegram Stars</a> are virtual items that allow users to purchase digital goods and services from bots and mini apps inside the Telegram ecosystem, send gifts to content creators on the Telegram platform, and more.</p>
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<blockquote>
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<p>Telegram uses third-party payment processors to facilitate secure and effortless purchases of Telegram Stars.</p>
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</blockquote>
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<h3><a class="anchor" name="2-payment" href="#2-payment"><i class="anchor-icon"></i></a>2. Payment</h3>
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<p>Stars can be acquired via in-app purchases on the Telegram apps for iOS and Telegram for Android, as well as via <a href="https://t.me/premiumbot">@PremiumBot</a> on the <a href="https://telegram.org/android">direct version</a> of Telegram for Android, as well as Telegram’s <a href="https://telegram.org/apps#web-apps">Web</a> and <a href="https://telegram.org/apps#desktop-apps">Desktop</a> apps. Telegram does not process these transactions, therefore, any issues or concerns regarding Star purchases should be addressed to the respective payment processor.</p>
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<h4><a class="anchor" name="2-1-taxes-and-conversion-rates" href="#2-1-taxes-and-conversion-rates"><i class="anchor-icon"></i></a>2.1. Taxes and Conversion Rates</h4>
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<p>While we do not anticipate frequent changes to the purchase price of Telegram Stars, we reserve the right to alter it at any time, to reflect factors such as changes to our business, different product offerings, or new economic conditions.</p>
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<p>Users in certain regions may be required to pay local taxes, which will be calculated and added to the total cost of a purchase. Payment providers may apply their own commissions and conversion rates to payments in various currencies, as agreed between you and them. This is outside of Telegram’s control.</p>
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<h4><a class="anchor" name="2-2-stars-purchased-via-third-parties" href="#2-2-stars-purchased-via-third-parties"><i class="anchor-icon"></i></a>2.2. Stars Purchased via Third Parties</h4>
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<p>When you purchase Telegram Stars via a third party (e.g., Apple In-App Purchase), your purchase may be further subject to the third party's terms as agreed between you and the third party, and your billing relationship will be directly with the applicable third party.</p>
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<h4><a class="anchor" name="2-3-compliance-with-local-laws" href="#2-3-compliance-with-local-laws"><i class="anchor-icon"></i></a>2.3. Compliance with Local Laws</h4>
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<p>Telegram’s ability to facilitate the purchase of and engagement with Stars may be subject to additional restrictions in certain jurisdictions or for a subset of users, based on local laws and regulations.</p>
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<p>This is outside of Telegram’s control. Accordingly, if local laws or regulations force us to prevent you from purchasing Stars or using those you have already purchased, Telegram will not be liable and will not offer any form of compensation.</p>
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<h3><a class="anchor" name="3-refunds" href="#3-refunds"><i class="anchor-icon"></i></a>3. Refunds</h3>
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<p>All sales of Telegram Stars are final and Telegram does not issue refunds for unwanted or unintentional purchases of Stars. Should you decide to delete your account or otherwise lose access to it for any reason, your remaining Star balance will be considered forfeit.</p>
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<h4><a class="anchor" name="3-1-disputing-purchases" href="#3-1-disputing-purchases"><i class="anchor-icon"></i></a>3.1. Disputing Purchases</h4>
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<p>If a bot or mini app fails to deliver your purchase as advertised and within the agreed-upon timeframe, the respective third-party developer has the ability to <strong>refund your Stars</strong> at no penalty. Bots should be able to provide payment support if you send them the command <code>/paysupport</code>.</p>
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<p>Should the developer refuse to process a legitimate refund following a <code>/paysupport</code> request, you can retrieve the relevant transaction ID from <em>Settings > Your Stars</em> and <strong>submit a report</strong> <a href="https://t.me/BotFather?start=starsdispute">here</a>. </p>
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<h4><a class="anchor" name="3-2-refunding-stars-obtained-through-third-parties" href="#3-2-refunding-stars-obtained-through-third-parties"><i class="anchor-icon"></i></a>3.2. Refunding Stars Obtained Through Third Parties</h4>
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<p>By issuing a chargeback or refund request for Telegram Stars paid for through a third party, such as Apple or Google, you agree to allow Telegram to release necessary data to that third party regarding your account status and Telegram Star purchases.</p>
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<h3><a class="anchor" name="4-balance" href="#4-balance"><i class="anchor-icon"></i></a>4. Balance</h3>
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<p>Stars you purchased are kept in a personal balance on your account. Once Stars have been added to this balance, you are free to use them to purchase digital goods and services from bots and mini apps, or send gifts to content creators. You may not sell, withdraw, transfer or use Stars in your personal balance for any other purpose than those explicitly outlined in these Terms.</p>
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<blockquote>
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<p>When users send Stars in payment for goods and services, bot developers will see a separate balance on the pages of the respective bots. See the <a href="https://telegram.org/tos/bot-developers">Bot Developer</a> Terms for more details.</p>
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<p>When users send Stars in payment for goods and services or as rewards for content published on Telegram, developers or creators will see a separate balance on the pages of the respective bots or channels. See the <a href="https://telegram.org/tos/bot-developers#6-2-2-balance">Bot Developer</a> and <a href="LINK">Content Creator</a> Terms for more details.</p>
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</blockquote>
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<h4><a class="anchor" name="5-abuse-of-the-services" href="#5-abuse-of-the-services"><i class="anchor-icon"></i></a>5. Abuse of the Services</h4>
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<p>Telegram retains the right to temporarily withhold or permanently debit Stars from your personal balance in response to refunds of in-app purchases or violation of these Terms or any other terms or regulations which govern your usage of Telegram, including but not limited to local laws and applicable third-party store terms. In such cases, Telegram will not issue any form of refund or compensation for the debited Stars or any adverse consequence their removal may have caused, such as the loss of previously purchased digital goods, services and subscriptions.</p>
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<h3><a class="anchor" name="6-scope" href="#6-scope"><i class="anchor-icon"></i></a>6. Scope</h3>
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<h4><a class="anchor" name="6-1-using-stars" href="#6-1-using-stars"><i class="anchor-icon"></i></a>6.1. Using Stars</h4>
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<p>The benefits and services you can access by purchasing and spending Stars are outlined below. You may not attempt to sell, redistribute, or use Stars for any other purpose than those expressly set out in these Terms.</p>
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<p>Future updates may add further functionality to Telegram Stars. Conversely, we may discontinue support for some or all of these benefits and services if we are no longer able to provide them for legal or technical reasons. In addition, some of them may become free of charge for all Telegram users in the future.</p>
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<h4><a class="anchor" name="6-2-availability" href="#6-2-availability"><i class="anchor-icon"></i></a>6.2. Availability</h4>
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<p>Telegram strives to make its services available for all users all the time, but occasional technical or regulatory issues may occur, temporarily preventing us from delivering services to our users, including access to your Star balance or associated perks. Telegram will not compensate you for any direct or indirect loss resulting from our temporary inability to provide any free or paid services.</p>
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<p>Access to your Star balance and all necessary integrations to spend it within the Telegram ecosystem are available on major Telegram clients, such as the official iOS and Android apps. Some Telegram apps made by Telegram or by third parties may not cover the aforementioned services immediately after they are launched or at all.</p>
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<h4><a class="anchor" name="6-3-purchasing-digital-goods-and-services" href="#6-3-purchasing-digital-goods-and-services"><i class="anchor-icon"></i></a>6.3. Purchasing Digital Goods and Services</h4>
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<p>Third-party bots and mini apps hosted on the Telegram platform may allow you to purchase digital goods and services with Stars.</p>
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<blockquote>
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<p>If you believe that a bot or mini app is not operating in good faith, make sure you have contacted the bot using the command <code>/paysupport</code> to resolve the issue. If this is unsuccessful, you can submit a <a href="https://t.me/BotFather?start=starsdispute">report</a> using our bot.</p>
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</blockquote>
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<h3><a class="anchor" name="7-termination" href="#7-termination"><i class="anchor-icon"></i></a>7. Termination</h3>
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<h4><a class="anchor" name="7-1-compliance-with-the-terms" href="#7-1-compliance-with-the-terms"><i class="anchor-icon"></i></a>7.1. Compliance with the Terms</h4>
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<p>Failure to comply with the Telegram Terms of Service may result in a temporary or a permanent ban from Telegram or some of its services. If your Telegram account is terminated, your remaining Star balance will be considered permanently forfeit and we will not compensate you for this loss.</p>
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<h4><a class="anchor" name="7-2-unilateral-termination" href="#7-2-unilateral-termination"><i class="anchor-icon"></i></a>7.2. Unilateral Termination</h4>
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<p>Telegram can decide to stop offering Stars or supporting some or all of their related functionality at any time for some or all users, including in response to unforeseen circumstances beyond our control, or to comply with a legal requirement. </p>
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<h3><a class="anchor" name="8-changes" href="#8-changes"><i class="anchor-icon"></i></a>8. Changes</h3>
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<p>We will review and may update these Terms from time to time. Any changes to these Terms will become effective when we post the revised Terms on this page https://telegram.org/tos/stars. Please check our website frequently to see any updates or changes, a summary of which we may set out below.</p>
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</div>
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</div>
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</div>
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<div class="footer_wrap">
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<div class="footer_columns_wrap footer_desktop">
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<div class="footer_column footer_column_telegram">
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<h5>Telegram</h5>
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<div class="footer_telegram_description"></div>
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Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.
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</div>
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<div class="footer_column">
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<h5><a href="/faq">About</a></h5>
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<ul>
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<li><a href="/faq">FAQ</a></li>
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<li><a href="/privacy">Privacy</a></li>
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<li><a href="/press">Press</a></li>
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</ul>
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</div>
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<div class="footer_column">
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<h5><a href="/apps#mobile-apps">Mobile Apps</a></h5>
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<ul>
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<li><a href="/dl/ios">iPhone/iPad</a></li>
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<li><a href="/android">Android</a></li>
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<li><a href="/dl/web">Mobile Web</a></li>
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</ul>
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</div>
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<div class="footer_column">
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<h5><a href="/apps#desktop-apps">Desktop Apps</a></h5>
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<ul>
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<li><a href="//desktop.telegram.org/">PC/Mac/Linux</a></li>
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<li><a href="//macos.telegram.org/">macOS</a></li>
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<li><a href="/dl/web">Web-browser</a></li>
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</ul>
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</div>
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<div class="footer_column footer_column_platform">
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<h5><a href="//core.telegram.org/">Platform</a></h5>
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<ul>
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<li><a href="//core.telegram.org/api">API</a></li>
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<li><a href="//translations.telegram.org/">Translations</a></li>
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<li><a href="//instantview.telegram.org/">Instant View</a></li>
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</ul>
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</div>
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</div>
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<div class="footer_columns_wrap footer_mobile">
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<h5><a href="/faq">About</a></h5>
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</div>
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<div class="footer_column">
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<h5><a href="/blog">Blog</a></h5>
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<div class="footer_column">
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<h5><a href="/apps">Apps</a></h5>
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</div>
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<div class="footer_column">
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<h5><a href="//core.telegram.org/">Platform</a></h5>
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</div>
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<div class="footer_column">
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<h5><a href="/press">Press</a></h5>
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</div>
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</div>
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</div>
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<script src="/js/main.js?47"></script>
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<script>backToTopInit("Go up");
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removePreloadInit();
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</script>
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</body>
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</html>
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